Desktop Support

Job Description

This is a permanent, full-time position that offers an exciting opportunity to contribute to the smooth operation of our IT systems. As a Desktop Support specialist, you will be responsible for:

• Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Installing, configuring, and maintaining desktop systems and peripherals
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Managing user accounts, permissions, email, antivirus, and anti-spam
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Supporting the roll-out of new applications
• Maintaining inventory of all equipment, software, and software licenses
• Assisting with the development of IT policies and procedures
• Contributing to the overall effectiveness of the IT department through active collaboration with team members

About You

• Proven experience in providing desktop support and troubleshooting in a corporate environment
• Strong knowledge of Windows operating systems and Microsoft Office suite
• Experience in configuring and supporting hardware such as desktops, laptops, and printers
• Ability to diagnose and resolve technical issues related to network connectivity
• Excellent customer service skills with the ability to communicate effectively with non-technical users
• Adept at prioritising and managing workload in a fast-paced environment

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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