Desktop Support

Job Description

Responsibilities

• Image and deploy Windows and Mac laptops.
• Work on assigned incidents raised through the global Helpdesk
• Participate in projects.
• Provide hands on support for the global network admin team in the Sydney comms room
• Advise customers and users on their IT needs and best practices.
• Establish and maintain strong relationships with end users, with strong focus on customer service.
• Continuous focus on customer satisfaction, security compliance and standards.
• Procurement of PC and IT hardware
• Work with vendors for quotes and placing orders
• Maintain asset registers for all IT assets
• Provide IT inductions for new users

Skills and experience

• A natural desire to go beyond and ability to demonstrate this through passed experience work experience in any field or industry.
• The ability to effectively manage time and prioritise tasks.
• Sound technical aptitude and ability to learn unfamiliar systems.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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