Job Description
Responsibilities
- Design across the full platform, from mobile to desktop, with a focus on our core card, payments, and spend management flowsOwn projects end to end: framing the problem, exploring solutions, shipping with engineering, and measuring outcomesElevate the craft and consistency of the core product experience — identify UX debt and drive a plan to pay it downPromote the product vision through design exploration, documentation, and presentations to leadershipUse AI tools throughout your workflow — generative exploration, AI prototyping, and LLM-assisted copy and documentation — to test more directions faster without sacrificing craftApply payments and fintech domain expertise to design for real-world financial complexity, including AI-powered product experiences within (intelligent expense review, automation, insights)
- Use and extend existing design system and standardsIdentify gaps and inconsistencies across product surfaces — using AI tooling to audit at scale — and drive systematic fixesEstablish design principles and patterns that other designers and engineers can build on, including patterns for AI-driven features (confidence, explainability, human review)
- Plan and run your own research — including personally recruiting participants when neededUse AI to accelerate research synthesis and analysis — while keeping human judgment on what customers actually needValidate design decisions with customers before and after shippingAdvocate the customer perspective across , grounded in evidence
- Partner daily with product managers, engineers, UX researchers, and product marketers
- Create and collaborate on the product vision with core product leadership, reporting directly into it
- Influence design practices and team operations within a distributed, global team — including how the design team adopts AI in its workflows
- Participate in cross-functional interviews and help raise the design bar in hiring
Minimum Requirements:
- 5+ years of professional product design experience, with senior-level scope on multiple high-impact projects you were directly responsible for
- Experience designing for fintech, payments, or financial services products
- A portfolio demonstrating end-to-end ownership: problem framing, exploration, shipped outcomes — not just final screens
- Demonstrated ability to drive projects forward independently in ambiguous environments, without heavy direction
- Working fluency with AI tools in your design process — demonstrated by how you actually use them today for exploration, prototyping, research synthesis, or documentation (be ready to show this, not just name tools)
- Experience working within and improving design systems at scale
- Hands-on research experience, including recruiting your own participants and synthesizing findings into design decisions
- Track record of close collaboration with PM and Engineering through to shipped product
- Professional working proficiency in English
Preferred Qualifications:
- Deep knowledge of the payments ecosystem — networks, issuers, partners, and how platforms like differentiate within it
- Experience designing for B2B or finance-team users (controllers, CFOs, ops teams)
- Experience designing AI-powered product experiences — copilots, agents, or intelligent automation — especially patterns for trust, explainability, and human oversight in financial products
- Experience working in a globally distributed product organization across time zones
- Experience mentoring other designers or shaping design team practices
- Native or professional English and Spanish, Portuguese ability preferred
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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