Job Description
Description
Duties:
- Implementation, support, administration, and maintenance of software applications, including enhancements to existing systems
- Provides documentation and training for supported applications as needed
- Participates in and may lead disaster recovery exercises
- Performs application development tasks for root cause resolution while adhering to established development standards
- Attends status meetings and regularly communicates progress on support activities
- Supports software installation for Warehouse Management Systems (WMS) and related solutions, facilitates Change Advisory Board (CAB) meetings across multiple departments, and contributes to release management activities
- Develops new solutions to improve team performance and customer outcomes
- Participate in SIPOC exercises and business requirements gathering with IT, operations, and business stakeholders
- Analyze business requirements and translate them into detailed WMS system designs and configurations
- Collaborate with stakeholders to define functional and technical specifications for WMS implementations
- Identify implementation risks and develop mitigation strategies
- Provide technical leadership and guidance to implementation teams
- Serve as an internal technical expert, partnering with product teams during setup and design phases to ensure standardization and best practices
- Provide configuration and design recommendations that align with enterprise standards
- Support Manhattan Active Warehouse Management (MAWM) Warehouse Management System
- Support Centiro SaaS-based transportation and carrier management system, including configuration, integration, and troubleshooting of outbound shipping workflows
- Support multiple Windows and Linux server-based peripheral systems
- Manage and support multiple SaaS-based peripheral solutions
Requirements
- Proficient in SQL for data analysis and diagnostics
- Ability to interpret logs and perform root cause analysis
- Experience with incident management platforms such as ServiceNow
- Familiarity with cloud-native architecture and deployment models
- Experience with Blue Yonder solutions preferred
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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