Data & Systems Integration Analyst

Job Description

Systems Integration & Optimisation

• Lead integration and optimisation of core systems (client management, rostering, billing, finance)
• Conduct gap analyses and implement system and process improvements
• Enhance system configuration to drive automation, data accuracy, and efficiency
• Act as the key liaison between operations, Finance, and system vendors
• Deliver system improvement initiatives through process mapping and stakeholder engagement
• Strengthen data governance, reporting capability, and support NDIS compliance

Data Analytics & Business Intelligence

• Develop dashboards and automated reports for financial and revenue performance
• Monitor NDIS utilisation, claims, and revenue to identify risks and opportunities
• Produce executive and board-level reporting using business intelligence tools
• Provide service and program financial insights to support decision-making
• Identify cost drivers, loss-making supports, and pricing pressures
• Partner with Finance and HR on forecasting, workforce analysis, and strategic planning

Governance, Capability & Continuous Improvement

• Develop consistent, high-quality reporting for leadership and governance bodies
• Improve data quality, integrity, and organisational reporting standards
• Build data literacy and capability across teams
• Document key metrics, data definitions, and business rules
• Foster a culture of evidence-based decision-making

About You:

Skills & Experience

• Demonstrated experience in systems integration, systems analysis, or business intelligence
• Strong analytical and problem-solving capability
• Proven ability to translate complex data into clear, actionable insights
• Experience working with financial, rostering, or operational data
• Experience in project delivery, including systems or process improvement initiatives
• Strong stakeholder engagement skills across technical and non-technical audiences
• High attention to detail and commitment to data integrity
• Advanced competency in Microsoft Office (particularly Excel) and willingness to learn new systems

Required Qualifications and Clearances

• Qualification in IT, Computer Science, Business Intelligence, Analytics, or related field (desirable)
• Experience in Project management (advantageous)
• Experience in a not-for-profit or regulated environment (advantageous)
• Experience in NDIS, disability, health, or human services (desirable)
• NDIS Worker Screening Clearance

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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