Job Description
Responsibilities of the role (not limited to):
- Analyse supporter behaviour, fundraising performance and donor trends
- Ensure data quality, integrity and consistency across fundraising reporting and analytical outputs.
- Develop audience segmentation and insights to support targeted campaigns and supporter journeys
- Create and maintain dashboards, reports and visualisations
- Analyse campaign performance, return on investment, retention and lifetime value
- Identify trends, risks and opportunities to improve fundraising performance
- Support predictive and behavioural analysis
- Translate data and insights into clear, actionable recommendations
- Partner with fundraising stakeholders to understand reporting needs
- Support and champion data led decision making across the fundraising function
- Help optimise business intelligence and reporting capabilities across Salesforce and other fundraising systems
- Leverage AI enabled and other contemporary analytical tools to improve reporting and insights
About you:
You are an analytical problem solver who can turn complex data into clear and actionable insights. You enjoy identifying patterns and opportunities and can communicate your findings effectively to a range of stakeholders.
You will ideally bring:
- 5+ years of data analysis and/or data management experience
- Strong data extraction, transformation and analysis skills, including SQL or similar querying languages.
- Experience working with data warehouses, data models and large datasets.
- Strong dashboard and reporting experience using tools such as Power BI or similar
- Experience with CRM systems, with Salesforce highly regarded
- Experience analysing campaign, customer or supporter performance
- Experience evaluating campaign tests, measuring outcomes and identifying optimisation opportunities.
- Strong stakeholder management and communication skills
- Experience with Fabric Data Warehouse would be highly regarded
- Experience with marketing tools and platforms is desirable
- Experience within fundraising, membership, customer, loyalty or not-for-profit environments would be highly regarded.
- An interest in AI enabled and contemporary analytical tools
- Qualifications in Business, Commerce, Marketing, Analytics, Statistics, Information Systems or a related discipline are highly regarded.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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