Job Description
This is a sophisticated role designed for a professional who enjoys the intersection of mathematical modeling and physical hardware. You won’t just be looking at numbers in a vacuum; you will be the primary technical authority ensuring that industrial analyzers perform optimally to meet strict performance guarantees for global clients.
How You Will Make an Impact
- Precision Calibration: Perform intricate calibration work on all analyzers to achieve peak performance, maintaining meticulous records on the company server.
- Data-Driven Reporting: Take full ownership of downloading analyzer data and preparing monthly Product Support Agreement (PSA) reports to keep clients informed and operations running smoothly.
- Scientific Validation: Conduct and evaluate complex sample test work to validate analyzer accuracy and process control efficiency.
- Technical Support & Consulting: Act as a key bridge between departments, providing technical advice to marketing for new contracts and supporting Service Engineers in the field with troubleshooting and operational guidance.
- Continuous Improvement: Champion the evolution of the department by refining calibration methods and developing more efficient analytical procedures.
Who You Are
- Tertiary Qualified: You hold a strong degree in Mathematics, Science, or Engineering or a related highly analytical field.
- Data Master: You possess a high level of experience in manipulating and presenting complex data sets, with an advanced understanding of applied statistics and mathematical modeling.
- Programming Proficient: You are skilled in Python, R, or VBA for data analysis and automation. Familiarity with C++ or VB is also highly regarded.
- Systems Savvy: You have excellent computer skills spanning Windows and Linux environments, along with a basic understanding of networking.
- Industry Minded: Ideally, you have some familiarity with laboratory environments, physical sample preparation, or the resource and process control industries.