Customer Service Specialist

Job Description

Responsibilities:

Ability to call US Customers to explain about our program.

Follow up with customers to ensure about the classes.

Be able to get trained and take trial classes.

Manage client relationships, take feedback and resolve any issues or conflicts.

Establish and expand relationships with Clients based in the US , UK .

Desired Candidate Requirements:

Prior experience with customer service and call centres in relevant job roles.

Must have a pleasant personality to engage in meaningful conversation.

Should have good communication skills and should be a good listener.

Candidates should be fluent in English

Knowledge of US localization is desirable.

Understanding of US Accent is plus

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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