Content System Specialist

Systems Analyst
Remote
June 27, 2025
Full Time
Application ends: September 27, 2025

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Job Description

Role Details

  • Work across various Insurance product lines to manage and perform updates to our Suncorp Group websites
  • Embrace new technologies to deliver outcomes
  • Role can be based in Melbourne, Sydney or Brisbane
  • Remuneration: FS4
  • 10-month Contract/Secondment opportunity which ends in June 2026.

Key Responsibilities

  • Work with the Insurance Digital team and other digital and technology teams to optimise the Suncorp website for sales conversion & best customer experience
  • Work with stakeholder & partner teams to support timely updates of existing & new content being delivered for the Suncorp website
  • Provide advice on the most efficient delivery of website changes so that they are implemented in a cost effective and timely manner
  • Share information regarding the status of website requests to ensure that stakeholders are well informed
  • Work collaboratively with the members of the Suncorp content management community to share learnings and implement best practices in content management
  • Show strong leadership and support to peers to manage workload, share thought leadership & focus on continuous improvement

Skills & Experience

  • Experience or training on the Adobe Experience Manager platform
  • Working knowledge or experience with Content Fragment (CF) & Experience Fragments (XF)
  • Working knowledge or experience with Adobe Forms
  • Working knowledge or experience with the Universal Editor in AEM
  • Working knowledge or experience with Adobe Edge Delivery Services
  • Experience with Adobe Photoshop and other Creative Cloud applications
  • Experience working to deadlines in complex environments
  • Adobe Certification desired
  • Have a working knowledge of web technologies HTML, CSS and JavaScript
  • Sound understanding of Search Engine Optimisation (SEO) and web best practices
  • Have acute attention to detail and sound written and verbal communication skills
  • Experience with QA of web experiences, and new software functionality is desirable
  • Familiar with Agile methodologies and Lean principles will be highly regarded
  • Experience with the Adobe Experience Cloud is desired.

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