Computer Specialist- Computer Operations

Job Description

Job Duties

• Installs, configures, and maintains mobile data terminals, software, and peripheral devices
• Maintains, and troubleshoots problems with in-car camera systems and mobile broadband
• Manage and maintains Criminal Databases/Systems used in the prevention or investigation of crimes.
• Responds to help desk tickets, phone calls, and walk-in requests for technical support
• Participates in incident response and service restoration efforts
• Troubleshoots system, network, and application issues and escalates complex problems as needed
• Performs routine system maintenance, updates, and patches
• Documents incidents, resolutions, and procedures in the ticketing system
• Maintain inventory of equipment and supplies. Insuring all computer assets are properly
• asset tagged for compliance.
• Performs other duties as assigned
  

Qualifications

• A baccalaureate degree or associates degree in a Computer/Information Technology
  

related field plus one year of professional level experience in information technology; or 3 years of experience and/or training in information technology/computer networking

• Knowledge of Microsoft Office, SQL and/or SharePoint
• Knowledge of various Windows operating systems. Knowledge of Mac OS a plus.
• Ability to resolve issues with both Android and iOS mobile operating systems.
• Must be a self-starter, organized, detailed oriented, and able to complete task

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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