Compliance Officer

Job Description

Responsibilities:

• To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NEC provide, including;
• KPI Monitoring
  • Analysis of all unit performance statistics using centralised data tools
  • Targeting of poor performing units and management of these units through an improvement and escalation plan
  • Detailed, accurate and timely progress reporting both internally and to client
• Training
  • Supporting units through the data entry training process
  • Gain a deep understanding of the Registry data and applications and use this knowledge to teach our user community
  • Presentations to stakeholders, upon request, regarding NEC Registry applications, the data itself, how it is calculated, interpreted and presented.
• Data Quality
  • Act as liaison and 2-way support between hospitals within your remit and the NEC Data Quality team
• Queries
  • Manage and resolve all queries logged for the hospitals under your remit using the NEC incident management system
  • Identify frequently asked questions and document these in the shared repository
• Events
  • Attendance at Regional and National events representing NEC and our customer’s services
• Feedback system user acceptance testing
  • Participate in user acceptance testing of registry output services (systems, reports etc)
• Maintain contacts database
  • Maintain/update contacts database with staff changes at your hospitals
• To maintain up to date knowledge of procedures and policies relevant to this post.

Qualifications

Essential:

• Proficient in Microsoft office – especially word/excel/powerpoint
• Ability to self-motivate
• Ability to work as part of team and on your own
• Excellent communication skills
• Good problem solving/issue investigation skills
• Ability to work under pressure
• Ability to manage and prioritise workload effectively
• To be able to work flexibly when required.
• Attention to detail
• Ability to deliver presentations to a wide range of audiences
• Full UK Driving Licence and Car 

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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