Collaboration Engineer

Job Description

Responsibilities

• Work as a member of the HBS Collaboration Team that provides consultative and proactive project support to HBS’s account base. Contribute to and impacts the assigned customer accounts positively.
• Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.
• Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process.
• Provide support, maintenance, and administration for HBS’ customers.
• Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor.
• Provide time estimates and project scopes for systems related projects.
• Maintain current vendor/industry specific certifications and stay current on new products and solutions.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.
  

Requirements

Competencies:

• Accountability – Ability to accept responsibility and account for his\her actions.
• Adaptability – Ability to fit into a changing environment.
• Ambition – Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition.
• Decision Making – Selecting an effective course of action while controlling resources and expenditures.
• Detail Orientated – Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.
• Ethical – Ability to be guided by the company’s accepted principles of moral conduct.
• Organized – Ability of an individual to be structured and methodical in working skills.
• Persistence – Ability to continue in a course of action in the face of adversity.
• Technical Aptitude – Ability to relate to topics which require and understanding or specialized knowledge

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