Business Analyst / Scrum Master

Job Description

Requirements:

• Facilitate Scrum ceremonies for Agile delivery teams — sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Elicit requirements through interviews, workshops, and stakeholder shadowing; author user stories, acceptance criteria, and functional specifications.
• Refine the product backlog continuously across sprints — splitting epics, clarifying edge cases, and keeping work two sprints ahead of ready.
• Partner with Product Owners on prioritization, release planning, and alignment with the Definition of Ready.
• Maintain traceability between requirements, test cases, and delivered functionality.
• Track sprint velocity, identify impediments, and remove or escalate them to maintain delivery momentum.
• Coordinate dependencies, risks, and timelines across the team and with adjacent delivery efforts.
• Translate complex business needs into clear, actionable technical requirements for development and QA teams.
• Author end-user and administrator documentation that ships with each release — user guides, quick-reference cards, SOPs, and release notes.
• Design and deliver end-user training, both instructor-led and asynchronous, for non-technical federal audiences.
• Keep documentation and training assets in sync with the product as features evolve across sprints.
• Support UAT planning, defect triage, and adoption activities through go-live.
• Lead through influence rather than authority — building credibility with stakeholders and consensus across cross-functional teams.
  

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of combined experience as a Business Analyst, Scrum Master, or in a hybrid BA/SM role on application development teams.
• Demonstrated experience eliciting, authoring, and refining requirements — user stories, acceptance criteria, and functional specifications.
• Demonstrated experience authoring end-user-facing documentation — user guides, SOPs, or equivalent — that shipped with a software or web-based platform product.
• Experience facilitating Scrum ceremonies and managing backlogs in Azure DevOps.
• Comfort delivering training to non-technical audiences.
• Proficiency with the Microsoft 365 stack (Word, PowerPoint, SharePoint, Teams).
• Excellent writing, editing, and stakeholder communication skills.
• Comfort working independently across multiple concurrent priorities.

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