Automation Analyst

Job Description

About the role 

We are looking for a Reporting and Automation Analyst to join our Operational Support team. This is a great opportunity for someone who has already built experience in reporting, business analysis, systems, data, or process improvement and is now looking to develop further in a role focused on Power BI reporting, workflow automation, and practical business improvement. We are not looking for someone who simply produces reports when asked. We are looking for someone who wants to understand the business problem behind the request. The right person will be curious, practical, and comfortable asking questions.

Key Responsibilities 

• Design, build, and maintain Power BI dashboards and operational reports.
• Work with business stakeholders to understand reporting needs and translate them into clear, useful outputs.
• Identify manual, repetitive, or inefficient administrative processes that can be improved or automated.
• Develop workflow automations using Microsoft 365 tools such as Power Automate, SharePoint, Forms, Excel, and related platforms.
• Support data quality by identifying reporting issues and helping resolve root causes.
• Document processes, reporting requirements, workflows, and user guidance.
• Help teams adopt new reports, dashboards, and automated workflows.
• Contribute to continuous improvement across operational and administrative processes.

About You 

You do not need to be the finished product. We are looking for someone with the right foundation, curiosity, and drive — someone who enjoys solving problems, working with data, improving how teams operate, and turning manual processes into smarter ways of working.

You will suit this role if you are someone who enjoys working across both data and process improvement. You may currently be in a reporting analyst, business analyst, systems analyst, data analyst, operations analyst, or process improvement role and looking for a more focused opportunity to develop in reporting and automation.

You are likely to have: 

• Experience creating reports, dashboards, or data analysis outputs, ideally using Power BI.
• Strong Excel skills and confidence working with data.
• Some exposure to Power BI, Power Query, DAX, or data modelling.
• An interest in automation tools such as Power Automate, Power Apps, SharePoint, Forms, or similar.
• Experience working with business users to understand requirements and solve practical problems.
• A good eye for detail and a strong focus on accuracy.
• The ability to communicate clearly with both technical and non-technical stakeholders.
• A continuous improvement mindset and a genuine interest in making work easier, clearer, and more efficient.

What would make you stand out 

Experience in any of the following would be highly regarded, but is not essential:

• Power BI dashboard development in an operational or service-based environment.
• Power Platform tools, particularly Power Automate.
• Business process mapping or SOP documentation.
• ERP, CRM, ticketing, work management, or operational systems.
• HVAC, electrical, facilities, asset services, or technical service industries.
• Reporting across operations, finance, commercial, or service delivery functions.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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