Automation & AI Engineer

Job Description

About The Role

Key Responsibilities:

• Automate customer onboarding configuration including documents, forms, referral rules, workflows, and integrations.
• Build intelligent automation systems to reduce manual configuration work, making use of Claude Code (and/or similar) and REST APIs.
• Work closely with implementation teams to identify automation opportunities, translate onboarding steps into automation patterns, and monitor/support uptake.
• Create reusable onboarding templates for common customer and product setups.
• Apply AI to interpret requirements and generate configurations.
• Identify process bottlenecks and continuously improve onboarding workflows.
  

What Success Looks Like:

• Significant reduction in onboarding time per customer.
• Improved consistency and quality of implementations.
• Implementation teams able to handle more customers with the same resources.
• Onboarding becomes a competitive advantage for Insly.
  

Must-Have Skills & Experience:

• Extensive knowledge of Claude Code, AI and cloud tooling ecosystem, process automation and relevant industry trends.
• Strong engineering mindset with a solid technical background.
• Prior experience as a developer, software engineer, system analyst, or similar technical role.
• Ability to design and maintain APIs, scripts, and configuration automation.
• Comfortable working with complex, configuration-heavy systems.
• Not just an AI enthusiast, but someone who understands how systems are built and operated in production.
• Strong problem-solving and analytical skills.
• Ability to work cross-functionally with technical and non-technical teams.
  

Nice to Have:

• Background in SaaS onboarding, implementation, or professional services.
• Familiarity with insurance or financial software.
• Experience building internal automation tools or frameworks.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru