AFTERSALES PRODUCT MANAGER

Job Description

That’s the role. You’ll be accountable for Aftersales as a whole, its strategy, roadmap, quality and adoption, with the mandate to shape it into Autobahn’s DMS. It is a high-ownership, high-visibility position.

What you’ll do

• Own the Aftersales vision and a prioritised roadmap, and make clear, defensible prioritisation calls.
• Work directly with our launch customer and other stakeholders to understand how the work is really done and decide what to build next.
• Write clear specifications and acceptance criteria the engineering teams can build from.
• Work day to day with the internal and external teams building Aftersales, keeping delivery flowing without becoming the bottleneck.
• Coordinate with integration partners where local systems and connections are involved.
• Sequence the brand-by-brand and market-by-market rollout, accounting for the rules, languages and integrations each one brings.
• Own end-to-end quality with the team’s tester so features work for real users in production, and drive adoption through onboarding and a tight feedback loop.
  

What we’re looking for

We care more about judgement and track record than a specific tool list. You’ll likely have:

• Product management experience. 5+ years, including owning a complex B2B SaaS product end to end.
• Experience in automotive retail, dealer management systems (DMS), parts or warranty.
• SaaS background. Affinity for operational or domain-heavy products (automotive, dealer/parts, ERP, logistics, invoicing) is a strong plus.
• Comfort with complexity. You can hold a multi-tenant, multi-brand product in your head and reason about workflows and edge cases.
• Technical literacy. You can read an API contract, follow a workflow through a system, and discuss feasibility with engineers without writing the code.
• Communication and a quality bar. Clear written specs, well-explained decisions, and not satisfied until a feature works for a real user.
• Stakeholder skill. You build trust with customers, colleagues and delivery partners, and keep them aligned.
  

Bonus points

• Experience with ERP, accounting or e-invoicing integrations.
• Experience coordinating distributed teams that mix internal and external developers.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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