Account Manager – Account Mining & Growth

Job Description

Responsibilities

Account Mining & Growth

• Manage and nurture existing client accounts with a focus on long-term relationships
• Identify and drive account mining opportunities to generate new business within existing clients
• Build strong stakeholder relationships to understand client needs and expand engagement

C2H Hiring & Delivery

• Manage end-to-end Contract-to-Hire (C2H) hiring lifecycle
• Work closely with sourcing and delivery teams to ensure timely fulfillment of requirements
• Ensure high levels of client satisfaction and service delivery

Client Relationship Management

• Build and maintain strong, long-term client relationships.
• Serve as the primary point of contact for client stakeholders in Pune.
• Ensure high levels of client satisfaction and proactively address concerns.

Business Development & Revenue Ownership

• Drive revenue growth within assigned accounts
• Track and improve account performance metrics (margin, billing, utilization)
• Work towards achieving business targets and profitability goals

Market & Opportunity Intelligence

• Stay updated on industry trends, client business priorities, and competitive landscape.
• Provide insights to shape solutions and proposals.

Operational Excellence

• Ensure quick turnaround time (TAT) on requirements
• Maintain data accuracy in ATS/CRM systems
• Track and improve client satisfaction and delivery performance
• Proactively resolve client escalations and delivery challenges
• Track account performance metrics and present growth updates to leadership

Who are you?

• 5–8 years of experience in IT staffing / recruitment / account management
• Strong communication and presentation skills (English mandatory).
• Strong experience in C2H hiring and client management
• Proven ability in account mining and revenue growth within existing accounts
• Experience managing consultants deployed at client sites
• Strong communication, negotiation, and stakeholder management skills
• Ability to work in a fast-paced, target-driven environment
• Strong communication, negotiation, and stakeholder management skills
• Ability to work in a fast-paced, target-driven environment
• Strong analytical skills

Functional requirements

• Experience in account management in staffing and getting new requirement
• Experience in account management, preferably in IT/consulting services
• Understanding of client business models and technology landscapes
• Proven track record of achieving account growth targets

Behavioural requirements

• High ownership and accountability
• Strategic thinking with a customer-centric approach
• Strong relationship-building and problem-solving skills
• Collaborative mindset with cross-functional teams

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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