Account Manager

Job Description

Responsibilities
• Build and manage target account lists using Apollo, LinkedIn Sales Navigator, HubSpot, and other prospecting tools
• Execute outbound prospecting through cold email, LinkedIn, personalized video, referrals, events, and other multi-channel outreach
• Qualify inbound and outbound opportunities against Clarvos’ Ideal Customer Profile
• Conduct discovery meetings to understand business objectives, marketing challenges, advertising strategy, and growth goals
• Own and deliver personalized product demonstrations tailored to each prospect’s business goals
• Build and maintain customized demo environments using realistic products, audiences, campaign strategies, and AI-powered insights
• Translate complex advertising workflows into simple, business-focused solutions for founders, CEOs, and marketing leaders
• Negotiate commercial terms, manage contracts, and close new business opportunities
• Reconfigure demo environments into live workspaces following contract execution when applicable
• Lead onboarding, including platform setup, Meta authorization, pixel implementation, tracking validation, and integrations
• Guide customers through campaign activation and ensure a successful first launch
• Develop initial audience strategies, campaign structures, and creative testing plans in partnership with the Performance Media Manager team ahead of launch
• Launch paid media campaigns across supported advertising platforms and confirm early performance ahead of handoff
• Hand off activated accounts to the Performance Media Manager team, providing full context on customer goals, strategy, and account history for ongoing management and optimization
• Remain the customer’s primary relationship owner post-handoff, partnering with the Performance Media Manager team on performance updates, reporting, and account health, and educating customers on ROAS, CAC, CTR, CPM, CPC, CPA, conversion rate, and attribution
• Drive adoption of Clarvos’ AI-powered recommendations, automation workflows, and platform capabilities
• Conduct strategic business reviews and identify opportunities for expansion, upsells, and renewals
• Maintain accurate documentation of activity, performance, and account health within HubSpot
• Capture voice of customer feedback and collaborate with Product, Engineering, and Marketing to improve the experience

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