Account Executive

Job Description

• Responsibilities
  • Build and execute a multi-year strategic plan within assigned enterprise accounts
  • Proactively identify and develop new opportunities across business units and executive sponsors, in partnership with the Engagement Manager and delivery teams
  • Develop and maintain trusted client relationships with VP, SVP and C-level stakeholders
  • Lead with consulting and advisory engagements to establish credibility for larger professional services programs
  • Orchestrate both internal and partner teams through proposal strategy and deal execution
  • Lead account penetration and strategy for new leads as they develop
  • Provide CX thought leadership around improved business and technical solutions
• Requirements
  • 7+ years of enterprise sales experience, with 3+ years selling CX or contact center solutions
  • Demonstrated success closing complex, multi-stakeholder opportunities >$1M
  • Proven ability to drive growth with complex enterprise organizations
  • Experience working with technology partners in a joint selling capacity
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience with large contact center or CX transformation initiatives
  • Willing to travel in the US
• We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment

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