Product Manager

Job Description

Responsibilities

• Own domain registration, renewal, transfer, and expiry journeys across retail and wholesale platforms, and drive platform consolidation and portfolio migration initiatives.
• Translate registry and regulatory mandates (identity verification, KYC, data protection, country-code TLD policy) into product requirements and deliver them against immovable external deadlines.
• Run domain operations: registry pricing changes, TLD launches and sunsets, registrar credential management, and coordination with registry partners.
• Improve the platforms and APIs that thousands of resellers integrate with programmatically, writing requirements that hold up for partners, not just end customers.
• Run structured voice-of-customer discovery with retail customers and reseller partners, turning support themes, churn signals, and partner feedback into a prioritized roadmap.
• Partner with marketing on positioning, pricing, and go-to-market for new domain products such as protection, security, aftermarket, and premium domains.
• Contribute to fraud prevention and abuse mitigation across purchase and account flows.
• Build prototypes and simple working tools with AI coding agents to validate ideas and de-risk decisions before engineering investment.
  
  

What Success Looks Like In Your First Year

• You own two to three initiatives end to end, with requirements engineering trusts and stakeholders you keep aligned without escalation.
• Voice-of-customer inputs from your discovery work visibly shape the domains roadmap.
• Registry partners and internal teams treat you as the answerable owner for your platforms.
  
  

Who you are & what you’ll need to succeed.

Must Have

• 4 to 7 years of product management experience on platforms, marketplaces, APIs, or transactional products.
• AI fluency as a daily working practice: you use AI agents and coding tools such as Claude Code to research, analyze, and build, not just to draft text.
• Ability to code: you can build prototypes and simple working applications yourself to test ideas, demo flows, and answer questions before committing engineering time.
• Data fluency: you can size an opportunity and defend a prioritization call with numbers.
• Strong written requirements; engineering teams across time zones will build from your documents.
• Proven ability to run multiple concurrent initiatives with different stakeholders and deadlines without dropping threads.
• Comfort with compliance-driven work: legal and policy constraints, and decisions made with incomplete data where risks are explicit.
  
  

Nice To Have

• Domain industry, hosting, or registrar/registry experience.
• Experience with B2B2C or channel/reseller business models.
• Exposure to payments, fraud, or identity verification products.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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