IT Operations Engineer

Job Description

Role Summary

As an IT Systems and Desktop Operations Engineer, you will support end-user computing and maintain Windows/Linux servers, networks, and virtualization environments. You will handle troubleshooting, system maintenance, and infrastructure support to ensure stable and efficient IT operations across the organization.

Key Responsibilities

• Provide desktop IT support for company employees, including system installation, troubleshooting software and hardware issues, configuring office peripherals, and managing user accounts and access permissions.
• Operate and maintain Windows/Linux physical and virtual servers, including deployment, routine inspections, patch updates, data backup, and emergency incident handling.
• Troubleshoot network issues and perform basic configuration of routing and switching devices; requires NP-level networking knowledge.
• Manage IT assets and maintain operation logs and incident reports; implement standardized IT operations procedures.
• Support R&D teams in building development environments; familiar with mainstream virtualization setup, daily maintenance, and troubleshooting.
• Coordinate with internal teams and local vendors to ensure stable operation of IT systems.

How you will stand out

• Bachelor’s degree or above in Information Technology, Computer Science, or related fields.
• Solid hands-on experience in desktop support and server operations.
• Knowledge of NP/CCNP-level networking, familiar with VLANs, routing & switching, and basic firewall operations.
• Proficient in Windows and Linux systems; understanding of mainstream virtualization technologies.
• Experience in cluster maintenance is an advantage.
• Good communication skills, strong service mindset, and ability to independently handle various IT issues.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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