Senior UX Researcher, Consumer Product

Job Description

Responsibilities

• Lead high-impact foundational, generative, and evaluative research that informs strategy for consumer product experiences.
• Investigate user behaviors, motivations, and needs across key discovery, consumption, engagement, and contribution experiences.
• Design and execute rigorous qualitative research, including interviews, usability studies, concept testing, diary studies, and other methods appropriate to the product question.
• Integrate qualitative insights with quantitative signals, behavioral data, surveys, experimentation, and product metrics to develop a holistic understanding of user behavior.
• Partner closely with product, design, engineering, data science, and other cross-functional teams to shape roadmaps, identify opportunities, and influence product direction.
• Communicate research findings through clear narratives, actionable recommendations, and compelling storytelling tailored to cross-functional partners and leadership audiences.
• Proactively identify research opportunities across a broad product area and help teams connect user insights to product impact.

Required Qualifications

• Master’s degree, Ph.D., or equivalent experience in Human-Computer Interaction, Psychology, Behavioral Science, Sociology, Cognitive Science, Statistics, Computer Science, or a related field.
• 6+ years of experience conducting consumer-focused UX research, preferably as an embedded researcher on a product team.
• Deep expertise in qualitative research methods and strong judgment about when to apply different methods across the product development lifecycle.
• Fluency with mixed-methods research, including the ability to connect qualitative insights with quantitative data, product metrics, survey findings, or experimentation results.
• Demonstrated experience influencing product strategy and driving product or user experience impact through research.
• Strong product sense, including comfort working with engagement metrics, experimentation, tradeoffs, and ambiguous product questions.
• Excellent communication and storytelling skills, with the ability to synthesize complex findings into clear recommendations for cross-functional and leadership audiences.
• Ability to work independently, manage multiple priorities, and adapt as product and business needs evolve

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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