Partner Manager

Job Description

Responsibilities

Partner Relationship Management

• Serve as the primary point of contact for a portfolio of ISP, home security, and/or satellite provider partnerships, managing day-to-day communication and long-term partner retention and growth
• Build and maintain strong relationships with partner contacts at mid and senior levels, acting as a trusted resource and advocate within and for .
• Participate in regular business reviews and performance recaps, preparing data-driven summaries and presenting findings to partners and internal stakeholders.
  

Performance Management & Revenue Growth

• Monitor partner KPIs including sales volume, conversion rates, revenue, and margins; proactively flag trends and lead coordination across both marketing and sales teams to course-correct or capitalize on opportunities.
• Identify and execute initiatives to grow revenue from existing partner relationships, including optimizing compensation structures, pursuing incremental incentives, and promoting higher-value product tiers.
• Collaborate with analytics and finance teams to build models and forecasts for internal and external planning, and for decision making.
  

Operational Excellence

• Oversee the marketing and digital “buyflow” for assigned partners — ensuring accurate placements, correct API integrations, and compliance with partner brand and regulatory requirements.
• Coordinate with internal legal, compliance, finance and operations teams to manage the administrative lifecycle of partnerships, including contract amendments, commission reconciliation, invoicing, etc.
• Help onboard new partners and ensure smooth integration, partnering closely with technical, sales and marketing teams.
  

What You Bring

Required Qualifications

• 3–5 years of experience in account management, partnerships, or business operations, ideally within telecom, home services, internet service providers, or a related industry.
• Strong analytical skills with proficiency in data and reporting tools (e.g., Excel, Looker, or similar BI platforms); comfortable building performance summaries and identifying trends in data.
• Familiarity with performance-based compensation models such as CPA, CPL, or CPC and an understanding of the inputs that skew revenue on each model.
• Excellent written and verbal communication skills, with the ability to present data-driven narratives clearly to partner contacts and internal leadership.
• Strong project management instincts — able to manage multiple partners and internal workstreams simultaneously without dropping details.
• A proactive, ownership-oriented mindset: you don’t wait to be told what to do, you identify what needs to happen and engage the necessary resources to get it done.
  

Preferred Qualifications

• Direct experience working with large-scale ISPs, mobility carriers, or home services
• Experience in performance marketing and sales on a CPA or CPL models
• Working familiarity with APIs, digital integrations, and how data flows between marketing platforms and partner systems

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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