Head of datacenter/deliveries 

Job Description

Responsibilities

2.1 Strategic Vision, Governance and Compliance

• Develop and implement a global data center strategy aligned with Worldline’s business objectives, infrastructure strategy, risk appetite, and regulatory requirements.
• Define and maintain the data center operating model, including global standards, policies, governance framework, and performance metrics.
• Lead certification and compliance programs (ISO 27001, ISO 22301, ISO 50001, PCI DSS, GDPR), ensure audit readiness, and maintain regional certifications.
  

2.2 Operational Excellence, Reliability and Power/Cooling

• Oversee daily data center operations to ensure high availability, reliability, and performance.
• Drive capacity planning, power and cooling optimization, rack/cabling standards, and sustainability initiatives.
• Define and enforce SOPs for facilities, electrical, mechanical, and IT systems; manage incident, change, and problem management.
• Improve operational performance through enhanced uptime, MTTR, ticket resolution, and escalation processes.
  

2.3 Security, Risk Management and Compliance

• Ensure strong physical and cyber security across all sites, aligned with global policies and regional requirements.
• Manage regulatory risks, data protection compliance, and cross-border data flow requirements.
• Lead third-party risk management for vendors and service providers, ensuring contracts, SLAs, penalties, and exit strategies are defined (DORA).
• Maintain compliance with applicable standards and regional regulations.
  

2.4 Architecture, Standards and Deployment

• Define and enforce data center architecture standards for new sites and expansions, aligned with cloud/hybrid strategies, virtualization, DCIM, automation, and monitoring.
• Collaborate with architecture teams to ensure alignment with infrastructure strategy and planning.
• Lead consolidation and optimization initiatives to improve cost efficiency and resilience.
• Drive DR/BCP exercises, ensuring failover capabilities, testing, and documented RPO/RTO objectives.
  

2.5 People, Change Management and Vendor Management

• Build and lead a high-performing data center operations team; develop talent and establish a performance-driven culture.
• Define roles, training plans, succession planning, and career development paths.
• Manage vendor relationships, contracts, negotiations, performance reviews, and risk assessments.
• Foster collaboration with IT, Security, Facilities, Compliance, Legal, and Real Estate teams.
  

2.6 Financial Management and Budgeting

• Own the data center operations budget, optimize CAPEX/OPEX, and justify investments through ROI and business impact.
• Drive cost transparency, lifecycle planning, energy efficiency initiatives, and cost optimization.
  

2.7 Stakeholder Engagement and Reporting

• Provide regular reporting to the Head of Hosting on performance, risks, compliance readiness, and strategic initiatives.
• Prepare executive dashboards and management reports to support data-driven decisions and regulatory readiness.
  

Who Are We Looking For

Qualifications and Experience

• Education: Bachelor’s degree in Electrical/Mechanical Engineering, Computer Science, Information Technology, Facilities Management, or related field. Master’s degree preferred.
• Experience: 12+ years of experience in data center or IT infrastructure operations, including 5+ years in senior leadership roles managing multi-site/regional environments.
• Certifications & Standards:
  • Data center: Uptime Institute, BICSI, DCIM certifications.
  • ISO standards: ISO 27001 Lead Auditor/Implementer, ISO 22301, ISO 50001.
  • Security & compliance: PCI DSS, CISSP/CISM, CISA, GDPR knowledge, and experience with regulatory audits.
  • ITIL or regional certifications are a plus.
• Technical Expertise: Strong knowledge of data center infrastructure (power, cooling, racks, cabling), DCIM tools, virtualization, hybrid cloud platforms, ITIL processes, DR/BCP, automation, monitoring, energy management, and sustainability programs.
• Regional Experience: Ability to operate across multiple regions with strong regulatory awareness and cultural sensitivity.
• Languages: Fluent English required; additional languages are an advantage.
• Mobility: Willingness to travel regularly and support international assignments.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru