Implementation Specialist 

Job Description

We’re looking for someone genuinely curious — always testing new ideas, comfortable challenging their own assumptions, and driven to find a better way of doing things.

• Technically minded, with a basic understanding of APIs and how systems connect and exchange data
• AI-curious rather than an AI expert: you don’t need to arrive as an AI power-user, but you’re keen to explore how AI-assisted tools (e.g. Claude, Fellow) can drive efficiency in documentation, meeting notes, and day-to-day work
• Tools: Salesforce (CRM), Asana (project management), and other standard Office applications
• Good understanding of working with and manipulating data in CSV and Excel (XLSX) files
• Experience with an Order Management System (OMS), Product Information Management (PIM), ERP, ecommerce marketplace/storefront (e.g. Shopify, Amazon Seller Central, TikTok Shop, WooCommerce), or fulfilment platform — or broader e-commerce sector experience — is strongly preferred
  

Linnworks product experience is a plus but not required — full product training is provided on the job.

Skills:

• Confident, clear communicator — comfortable running customer calls, status updates, and internal presentations
• Strong organizational and time-management skills, with the ability to prioritize and switch between tasks under pressure
• Decision-making and strategic thinking skills
• Ability to work effectively as part of a team, including distributed, cross-time-zone teams and customers
• A proactive, problem-solving mindset

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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