Job Description
Responsibilities
- Be the technical expert for escalated incidents, troubleshooting and resolving complex IT issues.
- Work across a broad technology landscape including Microsoft 365, Entra ID, cloud services, Windows and Linux platforms.
- Play a key role in strengthening security through patching, vulnerability remediation and access controls.
- Contribute to exciting projects, upgrades and service improvement initiatives.
- Help shape the future of IT by creating documentation, automation and knowledge resources that support first-line teams
Here’s why you’ll be great in this role…
- Strong experience administering Microsoft 365, Windows environments and identity management platforms.
- Confident troubleshooting hardware, software, networking and authentication issues.
- A methodical approach to problem-solving, root-cause analysis and incident resolution.
- Excellent communication skills with the ability to support both technical and non-technical colleagues.
- A collaborative, customer-focused mindset with strong ownership and a passion for continuous learning.
The Benefits…
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave
- Enhanced Paternity/Maternity/Adoption leave
- Life Assurance
- High Street Shopping Discount Scheme – Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’
- Social Events – Summer and End of Year parties etc.
- Core Value Awards – Regular opportunities to win!
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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