Product Manager

Job Description

Responsibilities

Product Strategy and Vision

• Build and own the Appointment product and solutions roadmap, translating company objectives into actionable, KPI-driven priorities that balance speed and quality.
• Bring deep fluency in the appointment-booking space from both the homeowner and contractor sides, grounded in strong competitor and market research.
• Define clear success metrics for the scheduler funnel and hold the team accountable to outcomes, not just output.

Product Execution

• Lead new product and feature rollouts from discovery through implementation and scale.
• Craft clear, comprehensive PRDs that communicate requirements, acceptance criteria, and technical needs in ways that enable swift and seamless engineering execution.
• Partner closely with product, engineering, and design to ship high-quality improvements reliably and on time.
• Drive adoption of appointment-booking products and features by identifying and removing friction in key customer workflows, and having direct conversations with clients about how the product is performing against their business goals.
• Optimize existing products and features for better consumer usability, conversion rates, and client adoption.

Testing and Experimentation

• Design and execute rigorous A/B tests and controlled experiments to validate product hypotheses.
• Analyze results with precision, making sharp, data-informed decisions on what to scale, optimize, or cut.
• Maintain an agile “ship-and-learn” mentality — moving with speed while holding a clear bar for product quality — with the ability to quickly redirect and pivot from underperforming experiments.

AI-Powered Solutions

• Leverage AI tools and platforms to automate workflows across the scheduler product and operations to drive efficiency and speed.
• Prototype and test product concepts using AI tools (Claude, Cursor, etc.) to rapidly validate ideas and communicate vision to cross-functional teams.

Product Analytics and Insights

• Run and present product analytics reports that track and create visibility into core KPIs.
• Use data to inform roadmap prioritization and identify optimization opportunities.
• Command stakeholder conversations with sharp reporting of results and insights, paired with clear, actionable next steps that get teams moving fast on learnings.

Cross-Functional Leadership and Communication

• Serve as the bridge across engineering, design, product, and marketing — rallying stakeholders around a clear plan, even when priorities compete, to drive real, meaningful change.
• Communicate roadmap strategy and hard tradeoffs to executives and stakeholders with enough clarity and precision that people trust it and act on it.
• Remove blockers and keep complex workflows, timelines, and dependencies organized with discipline, so teams stay aligned and moving forward.

Requirements

• 4+ years of product management experience, with a track record of managing multiple products or features simultaneously.
• Roadmap-building expertise; demonstrated ability to turn ambiguous, multi-layered problems into clear, actionable priorities.
• Proven ability to design, execute, and analyze A/B tests and data-driven experiments to inform product decisions.
• Strong analytical and strategic thinking skills; comfortable making decisions with imperfect data.
• Demonstrated experience with product analytics platforms and metrics (adoption, churn, NPS, engagement).
• Excellent communicator who can align and activate cross-functional teams, as well as clearly articulate roadmap strategy, progress, and tradeoffs.
• Confident speaking directly with clients about product performance and its impact on their business.
• Experience in agile or fast-paced environments with the judgment to balance speed of execution against product quality.
• Hands-on proficiency with AI tools to both build AI-powered features into products and create automation workflows that accelerate day-to-day productivity.
• A self-starter who takes ownership without waiting to be asked, and manages up effectively with leadership.
• Strong foundation in hypothesis-driven experimentation frameworks and statistical rigor in A/B testing.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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