Lead UX Researcher

Job Description

The Role

This is a senior individual contributor opportunity for a researcher who is equally comfortable shaping strategy as they are running a study. You’ll lead end to end qualitative and quantitative research programs across complex product areas, and translate findings into clear, compelling recommendations that move the business forward.

This role goes beyond execution. You’ll be expected to elevate practice across the broader team – mentoring designers and researchers, advocating for ethical and inclusive research standards, and building research capability beyond your immediate squad.

What You’ll Do

Research

• Design and lead qualitative and quantitative research programs on large, complex product challenges
• Apply a broad range of methods – interviews, usability testing, diary studies, surveys – selecting the right approach for each context
• Scope and interrogate research requests to pragmatically match methodology to business need
• Synthesise findings across studies to surface patterns and draw holistic, cross-journey conclusions

Influence & Communication

• Craft concise, compelling presentations tailored to senior and cross-functional stakeholders
• Translate insights into actionable recommendations that shape product strategy and roadmaps
• Build strong relationships across product, design, and engineering

Practice Building

• Mentor and coach researchers and designers, raising the overall standard of research practice
• Lead initiatives to improve team processes, tools, and ways of working
• Champion ethical, inclusive, and accessible research approaches

What You’ll Bring

• A degree or equivalent experience in design research, HCI, psychology, or a related field
• A strong portfolio demonstrating high-quality research communication with clear evidence of business impact
• Deep expertise across qualitative and quantitative methods applied to complex product environments
• Excellent stakeholder management and communication skills – you can influence senior leaders and make complexity clear
• Proven experience mentoring researchers or designers in a collaborative team environment
• Experience in a fast-paced, agile product organisation – SaaS or fintech exposure is a plus

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru