Security Enterprise Services Architect

Job Description

Responsibilities

• Implement event management, dynamic monitoring, observability, and predictive monitoring / AIOps.
• Author operational runbooks and automation to run the service repeatably.
• Government or enterprise security experience is advantageous.
• Deep knowledge of networking principles, TCP/IP, firewalls, IDS/IPS, authentication, and general networking.
• Experience with NSX, cloud security, and secure configuration management.
• Proficiency in cyber-attack response, threat detection, and risk-based controls.
• Leadership and mentoring abilities.
• Strong customer-facing and stakeholder management skills.
• Ability to work in a fast-paced, multi-client environment.
• Design and implement secure network architectures, including cloud hosting, operating system hardening, and integration of security tooling.
• Develop and maintain firewall/IPS rules, test new security products, and review application/system security controls.
• Create network diagrams, flowcharts, and documentation for all security products and procedures.
• Collaborate with network systems teams to remediate infected systems and support secure network operations.
• Lead and mentor technical teams, providing oversight of budget, contract milestones, and SLA compliance.
• Troubleshoot and resolve security alerts, manage customer expectations, and deliver executive-level reporting.
• Develop training modules and materials for new and existing security personnel.
• Coordinate with sales, pre-sales, and product teams to deliver solutions, integrate clients into managed services, and evaluate cybersecurity solution performance.
• Act as a subject matter expert for clients, validating Statements of Work and ensuring service delivery against contracts.
• Manage and monitor customer security devices remotely.
• Troubleshoot and resolve storage and network configuration issues in collaboration with vSphere administrators.
• Use SIEM tools (e.g., Splunk, ArcSight) for monitoring, analysis, and reporting.
• Apply cyber-attack defense techniques and threat detection to protect enterprise environments.

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