Sales Development Analyst

August 18, 2026
Application ends: November 17, 2026
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Job Description

Responsibilities:

Sales Development

  • Review, qualify, prioritize, and route marketing-generated leads in alignment with agreed qualification criteria, sales coverage, and follow-up expectations.
  • Prospect and account research.
  • Support strategic outbound campaigns and product launch initiatives.
  • Follow up with webinar, tradeshow, and campaign responders.
  • Maintain CRM hygiene and data quality standards by ensuring lead, contact, account, activity, and onboarding information is complete, accurate, and consistently updated.
  • Identify duplicates and data inconsistencies in CRM
  • Partner with Account Managers and Business Development teams to accelerate opportunity creation.
  • Identify duplicates and data inconsistencies.
  • Support account and contact data cleanup initiatives.
  • Assist with reporting and data validation activities supporting sales execution.
  • Monitor lead progression and sales engagement activity to identify routing issues, ownership discrepancies, stalled opportunities, and follow-up gaps.
  • Partner with Account Managers, Business Development Managers, Sales Management, and other stakeholders to ensure opportunities are routed appropriately and customer engagement expectations are met.
  • Serve as a point of coordination for resolving lead routing exceptions, ownership conflicts, and process breakdowns that could negatively impact customer experience, pipeline development, or revenue generation.

eCommerce Customer Onboarding

  • Support customer onboarding through initial account setup.
  • Assist customers with eCommerce platform adoption.
  • Help customers navigate first-order processes.
  • Partner with internal teams to remove onboarding barriers.
  • Track onboarding progress and identify opportunities for process improvement.
  • Support initiatives that increase eCommerce revenue and customer adoption.

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