Growth Associate – Customer Experience

Job Description

Responsibilities:

A. Marketing & brand
1. Plan and schedule social media content.
2. Create creatives, presentations, and short videos using Canva and AI tools.
3. Coordinate digital campaigns and monitor performance.
4. Research market trends and support brand-building initiatives.

B. Client success
1. Onboard new subscribers and build lasting relationships.
2. Coordinate customer communication through email, WhatsApp, and phone.
3. Resolve customer queries by working with internal teams.
4. Help nurture an engaged investor community.

C. Operations
1. Maintain operational trackers and dashboards.
2. Coordinate across research, compliance, and customer support.
3. Manage subscriptions, documentation, and internal workflows.
4. Improve processes and support day-to-day business execution.

D. Compliance & research support
1. Learn the fundamentals of SEBI research analyst regulations.
2. Ensure customer and marketing communication follows regulatory guidelines.
3. Support the research team with operational activities.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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