Senior Analyst- CRM

Job Description

Responsibilities

• 3-5+ years of experience in Salesforce, lead generation, and marketing automation, with at least 3 years in a team management role.
• Proficiency in Salesforce CRM Lightning (minimum 3 years) : lead/contact management, reporting, creating dashboards, and campaign setup.
• Hands-on experience with Marketo.
• Strong Microsoft Excel skills, including pivot tables, lookups, and conditional formulas.
• Excellent analytical, communication, and problem-solving abilities.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Familiarity with B2B marketing operations and sales processes is desired.
• Additional Expectations:
• Serve as a first-level QA for marketing campaigns and database tasks.
• Maintain regular communication with global stakeholders in marketing and sales.
• Proactively seek feedback and implement improvements.
• Build and maintain strong working relationships across functions.

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