AI Technical Architect

Job Description

Responsibilities

• Experienced ServiceNow AI Architect to lead the design, architecture, and implementation of AI-powered solutions across the ServiceNow platform. The ideal candidate will possess deep expertise in ServiceNow AI capabilities, Generative AI technologies, enterprise architecture, workflow automation, and digital transformation initiatives.
• Define and drive the enterprise AI roadmap within the ServiceNow ecosystem.
• Architect scalable, secure, and governed AI solutions aligned with business objectives.
• Evaluate emerging AI technologies and recommend adoption strategies.
• Design AI-powered service management, employee experience, customer service, and business workflow solutions.

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