Junior IT Systems Administrator/Desktop Support

System Administrator
Remote
July 13, 2026
Full Time
Application ends: October 12, 2026
Apply Now

Job Description

About the role

This is a blended infrastructure and support position, weighted roughly 70% Systems Administration / 30% Service Desk. It’s the ideal next step for someone with 3–5 years in an IT support role who wants to grow into infrastructure delivery while still keeping their hands-on support skills sharp.

You’ll be part of a dynamic, collaborative team responsible for keeping our systems running 24x7x365 – monitoring, securing, patching, and continuously improving how everything works.

What you’ll be doing

On the systems side

  • Proactive and reactive monitoring to catch issues early and keep services running
  • Security and application patching across servers, desktops, Macs, network and security infrastructure
  • Maintaining backups, daily health checks, and keeping the documentation up to date
  • Delivering infrastructure projects to agreed timelines and budget
  • Acting as a Level 2/3 escalation point for server, virtualisation, storage, network and cloud issues
  • Hunting for ways to automate and improve, not just keep the lights on

On the support side

  • First and second level support for staff – in person, over the phone, and via email
  • End-to-end ticket ownership through the IT ticketing system
  • Supporting PCs, Macs, cloud, printers, meeting room AV, and VPN/wired/wireless networks

What we are looking for

  • 3 – 5 years’ experience in an IT support role, ready to take the next step
  • Strong skills with Microsoft Windows, M365 and Microsoft networking technologies
  • Exposure to server, virtualisation, storage, network and cloud technologies a plus
  • Apple Mac build, install and troubleshooting experience
  • A solid grasp of monitoring, patching, backups and IT security best practice
  • Excellent communication skills and a genuinely customer-focused attitude
  • The ability to take ownership, prioritise well, and stay calm under pressure
  • Enthusiasm – an energetic, curious approach and a real appetite to learn and grow
  • Nice to have: Relevant IT qualifications (e.g. TAFE IT Certificate IV or equivalent); Microsoft certification.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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