Entry Level Junior Desktop Engineers

Job Description

About the Role:

Provide in person TechBar support to end users, troubleshooting device and application issues while ensuring a smooth workplace technology experience. This is a fully onsite role requiring presence at the client office five days a week.What You’ll Do:

• Provide walk up TechBar support for hardware software and access issues
• Troubleshoot Windows and Mac device issues
• Support device setup onboarding and replacements
• Assist with Microsoft 365 Teams Outlook and VPN tools
• Perform incident triage using ServiceNow or similar tools
• Coordinate with backend teams for escalations
• Maintain asset tracking and documentation
• Support meeting room technology when required
• Ensure high customer satisfaction through timely resolution 

What We’re Looking For:

• 1 year of experience in Desktop Support roles. Windows 10 and 11 troubleshooting
• Basic MacOS troubleshooting exposure
• Active Directory user management
• Microsoft 365 familiarity
• Hardware troubleshooting for laptops and peripherals
• Strong communication and customer handling

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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