Management Coordinator

Job Description

Responsibilities

Tenant Relations

• Respond to tenant inquiries professionally and promptly.
• Manage incoming maintenance requests.
• Coordinate tenant communications throughout the lease term.
• Prepare move-in and move-out communication.
• Coordinate lease renewal notices.
• Maintain positive tenant relationships through timely follow-up.

Maintenance Coordination

• Receive and document maintenance requests.
• Assign work orders to approved vendors.
• Schedule maintenance appointments.
• Follow up with vendors regarding completion.
• Keep tenants informed throughout the repair process.
• Maintain accurate maintenance records.

Leasing Administration

• Respond to rental inquiries.
• Coordinate property showing schedules with local leasing staff or agents.
• Process rental applications.
• Prepare lease documents.
• Coordinate lease execution.
• Prepare move-in documentation and welcome packets.
• Track vacancy status and leasing activity.

Property Administration

• Maintain accurate property records.
• Keep lease files organized and current.
• Upload and organize documentation within the property management system.
• Track lease expiration dates.
• Maintain compliance documentation.
• Prepare reports for ownership as requested.

Housing Program Coordination

• Prepare and organize housing program documentation, including CHA and other agency paperwork when applicable.
• Track required documentation and submission deadlines.
• Coordinate communication regarding inspections, approvals, and required follow-up items.
• Maintain organized records for compliance purposes.

Vendor Coordination

• Coordinate service appointments with contractors and vendors.
• Obtain estimates when requested.
• Follow up on scheduled work.
• Maintain vendor contact information and documentation.
• Ensure invoices and completed work orders are submitted for review.

Property Management Systems

• Maintain Buildium and other property management software.
• Update resident information.
• Record maintenance activity.
• Monitor lease tracking.
• Maintain organized digital files.
• Assist with generating operational reports.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Exceptional attention to detail.
• Ability to prioritize multiple properties and deadlines.
• Comfortable working independently in a remote environment.
• Professional written and verbal English communication.
• Proficiency with Buildup, Docusign, Microsoft Office

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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