Director Sales and Account Management

Job Description

This is not a quota-carrying role, but is accountable for overall regional performance, including pipeline health, revenue delivery, customer retention, and expansion. The role requires a strong balance of strategic leadership, operational accuracy, and customer-centric execution.Responsibilities

• Define and execute the Australia GTM strategy, spanning new business, account growth, and customer retention
• Lead, coach, and grow a high-performing team across Sales and Account Management
• Drive overall revenue performance, ensuring alignment across new business, retention, and expansion
• Establish clear operating rhythms across pipeline management, forecasting, and performance tracking
• Develop and implement segmentation, territory planning, and account coverage models
• Ensure disciplined execution of account planning and customer engagement strategies for key enterprise clients
• Build and maintain executive-level relationships with strategic customers and partners
• Partner cross-functionally with Marketing, Product, Customer Success, and Operations to align GTM execution and customer outcomes
• Oversee complex deal strategy, commercial negotiations, and major account reviews
• Identify market opportunities, competitive positioning, and growth levers specific to the Australian market
• Foster a performance-driven, collaborative, and customer-first culture

Qualifications

• 12+ years of B2B experience across enterprise sales, account management, or GTM leadership roles in Australia
• Proven experience leading both new business and account growth functions
• Strong track record of driving regional performance through team leadership
• Experience managing complex enterprise environments with long sales cycles and multiple stakeholders
• Demonstrated success building and leading high-performing, commercial teams
• Background in technology or professional services strongly preferred

Knowledge & Skills

• Strong strategic and commercial acumen with the ability to integrate sales and account management into a unified GTM approach
• Deep understanding of enterprise buying behaviours and customer lifecycle management
• Excellent leadership, coaching, and organisational development capabilities
• Strong stakeholder management and executive communication skills
• Advanced deal strategy, negotiation, and commercial structuring expertise
• Proven ability to translate strategy into execution through clear operating models and metrics
• Highly adaptable, resourceful, and comfortable operating in complex, matrixed organisations

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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