Job Description
Responsibilities:
1. Handle internal tickets raised by the customer support team and ensure timely issue resolution and closure.
2. Set up and configure email inboxes on Google Workspace and Microsoft platforms, including basic DNS configurations (SPF, DKIM, and DMARC) as per SOPs.
3. Monitor inbox health and operational status, identify configuration issues or failures, and resolve or escalate them as required.
4. Maintain accurate records in internal dashboards and spreadsheets, update inbox statuses, and support teams with data exports and operational reporting.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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