Network Support 

Job Description

This role helps ensure agency networks are managed to agreed levels of service, data integrity and reliability by monitoring network performance and traffic.Responsibilities

Responsibilities in a network support role may include:

• providing day-to-day network administration including resolving problems and monitoring availability
• assisting to undertake proactive network capacity management including planning and performance monitoring
• providing network device backup and recovery
• assisting in technical projects including hardware and software installations, network configuration, maintenance and upgrades
• using network management software and tools to collect performance statistics.

Ideal candidates

Ideal candidates for a network support role will have:

• strong problem-solving skills, with the ability to analyse requirements and offer solutions
• good interpersonal and written communication skills.

Technical skills

Technical skills:

• Local area networks (LAN) and wide area networks (WAN).
• Network protocols (e.g. TCP/IP, MPLS).
• Network hardware operation (e.g. Cisco and 3Com routers and switches).

Qualifications

A degree in:

• Information technology
• Computer science
• Data communications
• Networking.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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