IT Engineer

Job Description

Main Responsibilities:

• Provide end user support to investigate, troubleshoot, resolve IT related hardware or application issues.
• Provide technical support and guidance to users of IT infrastructure.
• Install and configure software and hardware for laptop/desktop assignment.
• Daily server operational support and maintenance for VMware servers.
• Collaborate with Group IT focusing on IT related projects setup, troubleshooting issues when necessary.
• Ensure IT support request tickets in service portal are resolved within agreed SLA.
• Provide IT induction for on board staff and provide clearance for off board staff.
• Ensure compliance of policies, processes and standards.
• Liaise with vendors to get quotations and procure IT hardware which includes providing proposals for recommended system tools.
• Maintain good working relationships with all vendors to ensure that service received meets expected requirements listed in the contract.
• Maintain and update existing assets inventory and IT documentation.
• Documents processes and creation of support manual.

Requirements:

• Minimum Diploma in Information Technology, Computer Science or relevant discipline.
• At least 3 years of extensive end user support, basic network troubleshooting, server administration experience.
• Possessing the following knowledge will be an added advantage:
• Microsoft Windows Operating System (Server & Client) /Linux Client Operating System.
• Virtualization experience in using VMware.
• TCPIP Technology.
• Able to work after office hours as when required for project setup or periodic quarterly IT Maintenance.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru