Customer Service Assistant

Job Description

Responsibilities

• Respond to student inquiries through phone calls, WhatsApp, and email.
• Provide accurate information about our foreign language courses, schedules, and admission process.
• Guide prospective students and resolve their queries in a professional and friendly manner.
• Maintain records of inquiries and student interactions.
• Coordinate with the admissions and academic team when necessary.
• Ensure timely follow-ups with interested candidates.
• Provide excellent customer support and maintain a positive student experience.

Requirements

• Minimum 12th pass (pursuing graduation preferred).
• Good communication and interpersonal skills.
• Basic knowledge of WhatsApp, email, and online communication tools.
• Ability to handle student queries patiently and professionally.
• Ability to work independently and as part of a team.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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