Product Analyst
Job Description
Key Responsibilities:
- Support Product Owners, Product Managers and cross-functional teams in defining product initiatives, business requirements and improvement opportunities across customer-facing platforms and internal systems.
- Use analytics and data-driven insights to support product decisions, identify optimization opportunities and measure the impact of product enhancements.
- Analyse key product metrics related to user engagement, adoption, retention, conversion, operational efficiency and overall product performance.
- Work closely with Product Owners, Product Managers, developers and stakeholders to ensure alignment on priorities, requirements and roadmap execution.
- Develop and maintain comprehensive documentation, including business requirements, user stories, acceptance criteria, process flows and functional specifications.
- Support backlog management by helping to refine, prioritize and document product initiatives, enhancements and technical improvements.
- Collaborate with product, project and delivery teams to ensure product requirements and clearly understood and implemented effectively.
- Create detailed process maps, workflows and business analyses to identify inefficiencies, risks and opportunities for automation and optimization.
- Participate in requirement gathering sessions, workshops, testing activities and product validation processes.
- Assist in monitoring product performance after releases and provide recommendations for continuous improvement based on data and user feedback.
- Continuously build product, business and domain knowledge, demonstrating a willingness to learn new technologies, tools and product management practices.
- Support knowledge sharing and internal training initiatives by documenting processes, systems and best practices for stakeholders and team members.
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