Senior Technical Business Analyst

Application ends: September 18, 2026
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Job Description

RESPONSIBILITIES:

Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.

·       Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.

·       Responsible for the elicitation, analysis and documentation of multiple customers’ business requirements for assigned projects/applications.

Responsibilities include, but may not be limited to, the following:

·       Participates in and facilitates customer meetings as well as project team meetings.

·       Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).

·       Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs.

·       Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.

·       Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.

·       Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape.

·       Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart

·       Creates and maintains User Stories in JIRA

·       Ability to work in the office 5 days each week. (This is not a telework position).

·       Performs all other duties as assigned.

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