Project Manager Engagement Associate

Job Description

We are seeking a proactive, detail-oriented Project Manager Engagement Associate with 1–4 years of experience in project management, preferably within pharmaceutical, biotech, healthcare IT, or consulting environments. This role will own day-to-day project management for our US-based field implementation accounts, ensuring disciplined execution, proactive stakeholder communication, and client confidence across complex, multi-workstream engagements.

The Project Manager Engagement Associate will serve as the operational backbone of our field delivery team: owning project plans, driving meeting cadences, tracking risks and dependencies, and ensuring that our clients experience a level of project management rigor that matches or exceeds what they are accustomed to from large consulting firms. This role is supporting US Eastern hours, and reports to the Director of Services with a dotted line to the US Field Delivery Leader.

Key Responsibilities

Project Management & Execution

• Maintain and leverage internal PM tools (Optipresent PM tracker, Jira, Google Sheets) to provide real-time visibility into workstream health across accounts.
• Track dependencies across internal teams (engineering, QA, data, configuration, delivery consulting) and proactively escalate blockers before they impact delivery timelines.

Governance & Reporting

• Support formalized governance processes across accounts, including enhancement lifecycle management (kickoff, mid-project review, pre-go-live validation).
• Produce weekly status summaries and monthly account health reports for internal leadership review.
• Contribute to QBR preparation, helping assemble metrics, achievement summaries, and forward-looking roadmap materials.

Cross-Functional Coordination

• Coordinate across field and digital delivery teams to ensure alignment on shared accounts and workstreams.
• Support the onboarding and integration of new team members by documenting processes, maintaining knowledge bases, and providing account context.
• Identify and recommend process improvements, templates, and automation opportunities to increase PM efficiency and scalability.

Prerequisites

We value experience with pharmaceutical or biotech companies, healthcare IT vendors, CRM implementation firms, or consulting organizations that support life sciences clients.

Required:

• 1–4 years of experience in project management, account coordination, or delivery operations, with hands-on ownership of multi-workstream project execution.
• Proficiency in project management tools and methodologies (Jira, Smartsheet, MS Project, Asana, or equivalent). Experience with Agile or hybrid delivery models preferred.
• Strong proficiency in Microsoft Excel/Google Sheets, PowerPoint/Google Slides, and collaboration tools (Slack, Google Workspace, Microsoft Teams).
• Demonstrated ability to build and maintain project plans, RAID logs, RACI matrices, and status trackers.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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