APS3 Helpdesk Officer

Job Description

Your new role
In this role, you will provide frontline IT and technical support, assisting users with a range of system and access-related queries. You will be responsible for troubleshooting issues, managing requests, and maintaining system performance within a secure environment.

What you’ll need to succeed To be successful in this role, you will have:

• An active Baseline Security Clearance (essential)
• Prior experience in a Helpdesk, IT Support, or Service Desk role
• Relevant qualifications or demonstrated experience in IT and/or Cybersecurity
• Strong problem-solving and troubleshooting skills
• Excellent communication and stakeholder engagement abilities
• The ability to work effectively in a fast-paced, secure environment

What you’ll get in return In return, you will receive:

• A competitive hourly rate
• The opportunity to work within a high-profile government setting
• Exposure to large-scale IT and cybersecurity operations
• A supportive team environment with potential for contract extensions

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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