Junior Software Engineer

Job Description

The ideal candidate understands business processes and can effectively translate technical solutions for various audiences.

Responsibilities:

• Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services
• Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions
• Collaborate with cross-functional teams to resolve customer and partner technical challenges
• Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences
• Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience
• Develop solutions using Bash, Python, JavaScript, and PostgreSQL
• Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement

Qualifications and Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field
• Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred)
• Knowledge of ERP systems (CRM, Accounting, Inventory, POS)
• Strong problem-solving skills with the ability to translate technical concepts for diverse audiences
• Effective communication and collaboration skills with team members, partners, and customers

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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