Junior IT Systems Engineer

Job Description

This role is ideal for someone early in their IT career who wants to move beyond basic help desk work and gain exposure to systems engineering within a fast-growing financial services organisation.

Key Responsibilities

• Support and administration of Microsoft 365, including Entra ID & Exchange
• Provide clear, customer-focused technical support to internal teams
• Manage IT assets across Windows and Apple devices, including macOS and iOS
• Troubleshoot hardware, software, and peripheral issues
• Test, document, and improve IT processes and workflows
• Assist with maintaining secure, reliable, and scalable IT systems

Skills & Experience

• 12+ months’ experience in an IT Technician, Help Desk, or Junior IT role
• Strong working knowledge of Windows, macOS, and iOS
• Solid working knowledge of Microsoft Office Suite and Jira ticketing (preferred)
• Excellent understanding of PCs, laptops, printers, and peripherals
• Excellent troubleshooting and problem-solving skills
• Clear communication skills — able to explain technical issues simply
• IT diploma, TAFE qualification, or equivalent practical experience

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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