Job Description
Key Responsibilities
- Develop and deliver UX content for digital platforms, including mobile apps, websites, and eCommerce journeys.
- Collaborate with stakeholders and project teams to understand business needs and translate them into effective content solutions.
- Contribute to digital transformation initiatives, balancing user needs with business objectives.
- Manage multiple priorities and switch between projects while maintaining high-quality output.
- Take ownership of content tasks, working independently to meet deadlines and secure approvals.
- Partner with UX and visual designers to create content that enhances usability and supports customer goals.
- Conduct content reviews with developers to ensure technical feasibility and implementation accuracy.
- Present content strategies and recommendations to stakeholders with clarity and confidence.
Skills and Experience
Essential:
- Demonstrated experience in UX content design or UX writing, particularly for self-service and eCommerce platforms.
- Strong understanding of user-centred design principles and accessibility standards.
- Proven ability to simplify complex information into clear, user-friendly content.
- Experience working in agile environments and participating in agile ceremonies.
- Excellent communication and stakeholder engagement skills.
- Ability to manage multiple projects and adapt to changing priorities.
Desirable:
- Experience contributing to large-scale digital transformation projects.
- Familiarity with tools such as Figma, Jira, and Confluence.
- Strong collaboration skills and the ability to work effectively with cross-functional teams.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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