Business Systems Architect

Job Description

Roles & Responsibilities

• Own the end-to-end product vision and roadmap for HubSpot and connected business systems.
• Drive HubSpot strategy, adoption, governance, and optimization across Marketing, Sales, Operations, and Service Delivery.
• Translate business needs into scalable system architecture and cross-functional workflows.
• Partner with senior stakeholders to align priorities, negotiate trade-offs, and manage expectations.
• Oversee backlog management, project prioritization, and release planning.
• Lead change management across communication, training, adoption, and end‑user enablement.
• Ensure harmonized data workflows across systems such as Zoho, Deel Hub, CPQ, and others.
• Work with technical teams to ensure architecture quality, scalability, and best practices.
• Explore opportunities for AI-driven enhancements and automation (optional).

Requirements

• Senior-level CRM/HubSpot product ownership experience with multi-hub depth (Sales, Marketing, Service, Ops).
• Strong business systems strategy experience, able to design scalable cross-functional workflows.
• Excellent stakeholder management, negotiation, and communication skills.
• Ability to manage priorities, push back constructively, and enforce governance.
• Familiarity with broader systems ecosystem (Zoho, CPQ platforms, Deel Hub, etc.).
• Background in technical roles, now operating at a strategic, cross-functional level.
• Understanding of AI tools and automation (advantage, not required).
• Experience navigating environments with freelancers, agencies, and hybrid delivery models.

Are you interested in this position?

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