Job Description
Key Selection Criteria
- Willingness to learn and problem solve.
- Excellent customer service
- Ability to liaise with external clients on all technical requirements.
- Ability to work within a team environment but also alone.
- A personable nature with the ability to relay information in person and over the phone.
Experience and/or Qualifications
- Problem solving mindset
- Demonstrated experience in troubleshooting and maintenance of basic hardware is required.
- Specific experience in troubleshooting desktops/laptops, network equipment, servers, and printers/peripherals is required.
- Minimum of 1-2 years of hardware troubleshooting experience is required.
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